You could send these files to and EaseUS technical team will send you a reply in no more than 24 hours once they get the reports. Re-choose Contents -> Mac OS, copy the MAC_DRW.log. Select Contents -> Mac OS -> EaseUS Data Recovery Wizard, right click on the file to choose the Show Package Contents again.Ĥ. Find EaseUS Data Recovery Wizard, right click on it and choose Show Package Contents.ģ. Or you could use the way you are familiar with to open it.Ģ. Move mouse to Desktop first, then choose Finder -> Go -> Applications. Send all sample files to EaseUS technical support team.ġ. Once it gets stuck, please follow the steps above to get another sample file.Ħ. Select EaseUS Data Recovery Wizard in the list, then click View -> Sample Process.ĥ. But you need to catch at least two samples so the development department could locate the issue much better.ģ. The Samples are very useful to analyze the issue when the program hangs up/freezes or failed to save the found files. After that, you could copy all EaseUS files to EaseUS technical support team. Unfold System Diagnostic Reports, right-click a file with the name of “ EaseUS Data Recovery Wizard” and select Reveal in Finder.Ĥ. Move mouse to Desktop first, then choose Finder -> Go -> Utilities.ģ. The method below could help you find these files:ġ. When the program hangs up/freezes or gets crashed, the Mac OS will generate the System Diagnostic files to record the issue. How to send log files of EaseUS Data Recovery Wizard How to send Samples of EaseUS Data Recovery Wizard ![]() This article tells you how to send the report if you are experiencing one of them now. ![]() When the scan completes, filter wanted data through the 'Type' and. The software will automatically scan for lost data on MacBook/iMac. Click 'Search for lost files' to start scanning. Other issues which prevent you from using the product normally. Launch EaseUS Data Recovery Wizard for Mac and choose the hard drive, SSD, SD card, USB flash drive, or TF card where you lost data. ![]() The error report of EaseUS Data Recovery Wizard contains necessary info for investigating some terrible product issues below:ĭeveloper requires for analyzing a specific issue. It can recover unlimited types of data from your Mac as well as from various other types of media storage Four easy modules can help users recover lost data safely and quickly: Photo Recovery, Deleted File Recovery, Deep Scan. EaseUS Data Recovery Wizard for Mac (7.0 and later versions) EaseUS Data Recovery Wizard offers you easy-to-use and reliable data-recovery.
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